Have been looking around for an online ticket system to view, respond to, close and delete tickets but I cannot seem to find one that either works for trinity or the download still exists.
Well i'have tried to make something like this since a lot of time ago. I've try to find the code and share it. In case i didn't ill tell you how to make one. Simply you need to open SOAP connection with account which have enough permissions to execute .ticket commands.